New Customer

As a not-for-profit community interest company, it’s really important that we keep all of our work as transparent as possible.

We keep all correspondence with customers tracked via an online Helpdesk provided by our sister company Conical Sphere Media. Not only does this help us spread the workload throughout our organisation, it also helps us reduce costs and ultimately provide a better service for the work we do.

To give you access to this system, we need to collect a few details first. Please complete the form below and we’ll be in touch as soon as possible to get you started!


    Your online profile allows us to correspond quickly and effectively with you, authenticate your Online Helpdesk account and process payments online. Please complete the details below... You can alter these details at any time, and add additional authorised secondary users as well.


    (used for all official correspondence, including Online Helpdesk and Payment Receipts)



    User Accounts which can be linked to the main Primary Contact. These accounts are useful is there are multiple contacts within a business or organisation who may need to request support. All support requests are copied to the Primary Contact to maintain transparency and an overview of all support given.

    There is no maximum amount of secondary contacts, however please be aware that there may be an additional charge for this service depending on workload.

    1. Secondary User

    2. Secondary User

    3. Secondary User